Q & A
Why should anyone use Asset Support services?
An entire website could be dedicated to answering this question, but we will summarize a few reasons below:
1. The person in charge of the PM program may leave your company or is on an extended absence and the next person may or may not have the experience to manage an effective PM system.
2. You want to be sure all the necessary PM’s required to keep your equipment running are actually included in your existing PM program.
3. You don’t have the resources to keep up with a PM program or utilize a CMMS.
4. You have somewhere between a partial to no PM program.
5. You want the peace of mind of knowing your PM system is updated and backed up.
6. You want your facility’s PM’s emailed to a certain person or persons each week, month, quarter, semi-annual, annually, or another specified period of time.
7. You want to work with a partner who has the expertise to troubleshoot your PM program for optimum efficiency and effectiveness.
8. You are experiencing high turnover of the employees that are critical to having a successful PM program.
9. You want a partner with the expertise to analyze and trend your PM program.
10. You suspect you are not getting the results you need out of your current PM program.
How do you keep our information private?
Each company is offered a pass-code that they must send to us before we will send or release any information. If someone leaves your company and your are concerned about access, we will change the pass-code at your request.
What are your prices?
We have two monthly pricing plans:
1. PM Email delivery only- $100 per month
2. PM Email delivery, PM program development, PM program assessment, PM reporting and analysis, PM program backup, Maintenance and Reliability Best Practices consulting – $ 1,450 per month.
What are you selling?
We are selling support service. Many people can create PM programs, reports and spreadsheets, but that is not what we are selling. Our purpose is to transfer our decades of preventative maintenance and asset management experience into a service to benefit our customers.
Who benefits the most from working with Asset Support Services?
All companies with physical assets that require servicing can benefit from working with us.
What if I am using a CMMS to manage my parts inventory?
There is no reason to stop using your CMMS for any reason unless you are not satisfied with the results or believe you do not have enough resources to utilize it. You can use your CMMS to manage your parts inventory without it affecting how you use it to manage your PM program.
Does Asset Support Services take on all potential customers?
No. We are committed to providing our customers with the results they expect and therefore manage how many new customers we bring on.
How do you acquire the information needed to service our preventative maintenance needs and requirements?
Below are a few ways to accomplish this by emailing us at: proreliability@gmail.com. Of course you can always call or text us at (417) 893-0603.
1. Email a list or spreadsheet of your equipment with model and serial numbers.
2. Email a picture of your equipment data plates.
3. Schedule us to come to your facility and document your PM’s. We will negotiate a price for this service.
What services do you offer?
We offer the following services:
1. PM email delivery
2. PM program development
3. PM program assessment
4. PM reporting and analysis
5. PM program backup
6. Maintenance and Reliability Best Practices consulting
Are you saying that using a CMMS is a waste of time and money?
Not at all. From our experience we have found that companies with enough employee resources can utilize the many benefits a CMMS can offer. However, a CMMS has to not only have data to function, it has to have the right data to be fully utilized. Asset Support Services can tie your PM program into your CMMS.
What if I am already have a successful PM program?
Great. You may still want to consider us for keeping your PM program updated and backed up.
What happens if my company decides to stop using Asset Support Services?
No problem. We hope you will reconsider, but if not, their is no obligation for you to stay with Asset Support Services.
We're Here To Help!
Office
PO Box 545
Republic, MO
65738
Call Us
(417) 893-0603